Support and Contact

Before Contacting Us

Please take a look before making an inquiry.

Inquiries

Phone/Fax/Email

Inquiry Form

Support

At the Time of Purchase

During Start-Up

Usage Navigation
Usage Navigation

Usage Navigation

Easily check the how to easily use data setting watching the video.

Go to Technical Support Tools
Technical Support Tools

Technical Support Tools

A design support tool that allows easily unit conversions, calculation of operating patterns, and calculation of electronic gears.

View more about combining and connecting with other manufacturers' products
Combining and connecting with other manufacturers' products

Combining and connecting with other manufacturers' products

Information on the combination and connection of Oriental Motor’s products with other companies' products such as PLCs, touch screens and PCs.

After Installation

Go to Inspection and Repair Details
Inspection and Repairs

Inspection and Repair

In the unlikely event of a failure or other issue with a product you have purchased, we will be happy to Inspect and Repair.

Go to Field Service Details
Field Service

Field Service

If the issue cannot be resolved over the phone, including issues with wiring or settings, operation checks, motor selection, we will provide advice on how to solve the problem by visiting the customer's business.